This page sets out the bookings and payments process, and includes a form for submitting a first booking approach (without actually committing to booking) – if you are not quite at that stage yet, and would like to make a more general enquiry, then please use the form on the Contact Page – after having first checked the FAQs page and the Terms and Conditions page to see if the information you need is there.
The Booking & Payments Process
The Bookings and Payment process is as follows:
- Submit a Booking Enquiry form (below) – having first read the Terms and Conditions page and looked at the rest of the information on this site (you will need to agree to these when you submit the Booking Enquiry);
- We will respond after we have checked your dates against our availability;
- If we can accept your booking then we will send you further details, and a Payment Link to pay the 15% deposit (in Euros or another main currency) that secures your stay;
- Once the deposit is received your booking will be confirmed and we will agree an arrival time (between 2pm and 8pm on the day of arrival);
- We will require payment of any outstanding money for your stay by 30 days prior to your arrival;
- we will then provide you with the keys to your room, and after you have dropped off your luggage we will give you a brief introduction to Casale di Clio, and then allow you to settle in. We will introduce you to any other residents at Casale di Clio at a time convenient to them and you.
See our Terms and Conditions for full details of our deposit, payment, cancellation and refund policy.
Enquire about booking to stay at Casale di Clio
First, please ensure that you have read, understood, and will agree to our Terms and Conditions if you book to stay with us (click on the link to open these in a new tab) – you will have to confirm that you have done so before being able to submit a Booking Enquiry.
To enquire about coming to stay at Casale di Clio please complete and submit the form below – providing as much information as possible. Sending this Booking Enquiry does not commit you to making a firm booking – nor does it commit us to accepting a booking from you; it allows us to look at your interest in light of our room availability. We will then get back to you as soon as we can.